Terms of Service

Last updated: December 15, 2025

1. Agreement to Terms

By accessing or using Aureum Finance ("Aureum," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. We reserve the right to modify these Terms at any time, and your continued use of Aureum following any changes constitutes acceptance of those changes.

Important: These Terms constitute a legally binding agreement. Please read them carefully before using our services.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 18 years of age to use Aureum. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring the accuracy of information you provide
  • Using a strong, unique password for your account

2.3 Account Suspension and Termination

We reserve the right to suspend or terminate your account at our sole discretion if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our platform, users, or business interests.

3. Use of Services

3.1 Permitted Use

Aureum is a personal financial management tool designed to help you track expenses, manage budgets, and gain insights into your financial health. You may use our services for lawful purposes only.

3.2 Prohibited Activities

You agree NOT to:

  • Violate any applicable laws or regulations
  • Use the service for money laundering or other illegal financial activities
  • Attempt to gain unauthorized access to our systems or other user accounts
  • Upload viruses, malware, or any malicious code
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated tools (bots, scrapers) without our written permission
  • Impersonate other users or entities
  • Interfere with or disrupt the service or servers
  • Harvest or collect user information without consent
  • Use the service to send spam or unsolicited communications

4. Financial Information and Disclaimers

4.1 Not Financial Advice

Important Notice: Aureum is a financial management tool, NOT a licensed financial advisor. The information, insights, and AI-generated recommendations provided are for informational purposes only and should not be considered as professional financial, investment, tax, or legal advice.

4.2 Your Responsibility

You acknowledge and agree that:

  • You are solely responsible for your financial decisions
  • You should consult qualified professionals for financial advice
  • Aureum does not guarantee the accuracy of AI-generated insights
  • Past performance data does not predict future results
  • You should independently verify all financial information

4.3 Data Accuracy

While we strive for accuracy, Aureum does not warrant that:

  • Currency conversion rates are real-time or completely accurate
  • AI predictions and insights are error-free
  • Budget calculations are suitable for your specific situation
  • Integration with third-party services is always seamless

5. Intellectual Property Rights

5.1 Our Rights

All content, features, functionality, and intellectual property on Aureum, including but not limited to text, graphics, logos, icons, images, audio clips, software code, and AI algorithms, are the exclusive property of Aureum or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Rights

You retain ownership of all data you upload to Aureum, including financial transactions, budgets, and personal information. By using our service, you grant us a limited, non-exclusive, worldwide license to use, store, and process your data solely to provide and improve our services.

5.3 Feedback

Any feedback, suggestions, or ideas you provide to us become our property, and we may use them without restriction or compensation to you.

6. AI Features and Machine Learning

6.1 AI-Powered Insights

Aureum uses artificial intelligence and machine learning to provide spending predictions, budget recommendations, and financial insights. These features are:

  • Based on patterns in your historical data
  • Generated automatically without human review
  • Subject to errors and inaccuracies
  • Not guaranteed to be suitable for your circumstances

6.2 Data Usage for AI Training

We may use anonymized, aggregated data to improve our AI models. However, we will never:

  • Share your personally identifiable financial data with third parties
  • Use your data to train models that benefit competitors
  • Sell your data to marketing companies or data brokers

7. Fees and Payment

7.1 Free Service

Aureum is currently offered as a free service. We reserve the right to introduce paid subscription tiers or premium features in the future with advance notice to users.

7.2 Future Pricing Changes

If we introduce paid features, we will:

  • Provide at least 30 days advance notice
  • Grandfather existing users with special pricing where applicable
  • Always maintain a free tier with basic functionality
  • Clearly communicate what features require payment

7.3 Third-Party Fees

You are responsible for any fees charged by your internet service provider, mobile carrier, or payment processor when using Aureum.

8. Privacy and Data Protection

8.1 Data Security

We implement industry-standard security measures to protect your data, including:

  • 256-bit SSL/TLS encryption for data transmission
  • Bcrypt password hashing
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical security controls
  • Access controls and authentication mechanisms

8.2 Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will:

  • Delete your personal data within 30 days
  • Anonymize transaction data for analytics purposes
  • Retain certain information if required by law
  • Provide data export options before deletion

8.3 Privacy Policy

Our complete Privacy Policy, which is incorporated into these Terms by reference, can be found at aureumai.tech/privacy.

9. Limitation of Liability

Critical Notice: Please read this section carefully as it limits our liability.

9.1 No Warranties

AUREUM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUREUM SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Financial losses resulting from decisions made using our platform
  • Service interruptions, data loss, or system failures
  • Unauthorized access to or use of your data
  • Errors or inaccuracies in AI-generated content

9.3 Maximum Liability Cap

Our total liability to you for any claims arising from your use of Aureum shall not exceed R1,000 (One Thousand South African Rand) or the amount you paid us in the past 12 months, whichever is greater.

9.4 Exceptions

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Aureum, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your violation of these Terms
  • Your use or misuse of the service
  • Your violation of any rights of a third party
  • Your violation of any applicable laws or regulations
  • Any financial decisions you make based on Aureum data

11. Service Availability and Modifications

11.1 Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to Aureum. The service may be temporarily unavailable due to:

  • Scheduled maintenance (with advance notice)
  • Emergency repairs or updates
  • Server failures or technical issues
  • Force majeure events beyond our control
  • Third-party service disruptions

11.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of Aureum at any time, with or without notice. We may add or remove features, change functionality, or alter the user interface as we see fit to improve the service.

11.3 Beta Features

We may offer beta or experimental features that are clearly marked as such. These features are provided "as is" and may be unstable, incomplete, or subject to change without notice.

12. Third-Party Services and Links

12.1 Integration Services

Aureum may integrate with third-party services such as:

  • Payment processors (Stripe, Paystack)
  • Communication platforms (SendGrid, Twilio)
  • Currency exchange rate providers
  • Cloud storage services

12.2 No Endorsement

We do not endorse, control, or assume responsibility for third-party services, websites, or content. Your use of third-party services is governed by their respective terms and privacy policies.

12.3 External Links

Our service may contain links to external websites. We are not responsible for the content, accuracy, or practices of these external sites.

13. Dispute Resolution

13.1 Informal Resolution

If you have any dispute with Aureum, you agree to first contact us at legal@aureumai.tech to attempt to resolve the matter informally. We commit to responding within 7 business days.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

13.3 Arbitration

Any disputes not resolved informally shall be settled by binding arbitration in accordance with the Arbitration Act of South Africa. The arbitration shall take place in Johannesburg, South Africa, and shall be conducted in English.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Termination

14.1 Your Right to Terminate

You may terminate your account at any time by:

  • Using the account deletion feature in your profile settings
  • Contacting our support team at support@aureumai.tech
  • Exporting your data before deletion (recommended)

14.2 Our Right to Terminate

We may suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Abuse our platform or other users
  • Remain inactive for more than 2 years
  • Fail to pay fees (if applicable in the future)

14.3 Effect of Termination

Upon termination:

  • Your access to Aureum will cease immediately
  • Your data will be deleted within 30 days
  • Sections of these Terms that by nature should survive will continue to apply
  • You remain liable for any actions taken before termination

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aureum regarding use of the service.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Notices

All notices to you will be sent to the email address associated with your account. You agree that email is an acceptable form of notice. Notices to us should be sent to legal@aureumai.tech.

16. Contact Information

If you have any questions about these Terms, please contact us:

Acknowledgment

BY USING AUREUM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICE.